tracking order

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Shipping Policy

FULFILLMENT AND SHIPMENT

You will have a tracking number within 3-4 days when you place an order. 

Free shipping and paid standard shipping take over 30-45 days during COVID-19. The longest shipping time is 140 days. It counts from the day when you have tracking info.

Expedited shipping starts from 25 USD.  It takes 17 business days on average during COVID-19.

By default, keycapscustom.com will ship its most orders via FedEx by default (Extra shipping fee required if the shipping address is the remote area) if you purchase the expedited shipping. If you want to use other couriers for expedited shipping, please leave notes at checkout. Meanwhile, try to contact us to calculate the shipping fee. 

An item that contains a battery will ship with DHL by default when you purchase the expedited shipping. Like GK61XS, GK64XS, KC84, Mixable84, DK63, GK73s, MKB87, etc.

NEED HELP?

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